Turning every client into an advocate!

 

Don’t Panic!


When people call us up they are grumpy that their computer isn’t working properly.  It’s a total interruption to their day.  They want it fixed immediately (ideally) and they don’t want to have to pay (ideally).


Here at Downtime Eliminators, we turn negatives into positives.  We fix, we tune, we advise and we support.


Then we improve your system so that it works better, and enable other features so that you can do more.  Then we work with you to provide preventative maintenance.  Not those expensive plans that cost you money even when nothing is happening, but only when you need it.  And you pay only for the work done.


Backing up – something we all know we should be doing – but does it happen?  And are you backing up everything that is important to you?  Would you be reduced to tears if you lost all of your email and filed email?  What about your favourites or bookmarks in your browser?  Do you keep valuable notes in your NotePad or ScrapBook or Stickies?  These are just examples of the sort of things people forget about, until they lose their hard drive and then it’s too late.


Are you at risk of viruses?  We can determine your level of exposure and then set up an appropriate defence system so that your workplace is not interrupted, and if it does happen, that there will be minimal time lost.  Anyone using the internet, email, swapping disks or CD’s or on a network is at risk.